Your MSP B.R.A.N.D. Unleashed
Building Cybersecurity Trust in an AI World
June 24, 2026, at 1:00 pm EST
As AI becomes part of more business communication, MSPs have a new challenge: how do you move faster without sounding less human?
In this CyberTalks episode, Duygu Erden sits down with Lisa Shorr, executive presence coach, leadership consultant, keynote speaker, and author of Your B.R.A.N.D. Unleashed, to talk about how MSPs can build stronger client trust through human connection, communication, and brand presence.
We’ll explore why the people inside your MSP shape your brand for better or worse, and how better communication can turn cybersecurity expertise into long-term client loyalty.
→ Register Now to join us for a practical conversation
What You Will Learn
Why your MSP brand is more than your logo or website
How client trust is shaped by every cybersecurity conversation
Where AI helps communication and where it can create distance
How MSP teams can turn technical expertise into client loyalty
Meet the Speakers
Lisa Shorr
Author | Business & Communication Coach | MSP Owner
Shorr Success
Duygu Erden
Business Development Specialist
Timus
Tie-mus (like “time-us,” but sharper)