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MSP Partner Reviews

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“The fact that you guys go always-on, I turn on my laptop and I’m connected-it’s magical and it works. You're being a partner, not just a vendor.”

Charles L.Director of Operations

“One of my favorite things about Timus is that they take the feedback and they build the features into the product.”

Jim S.CEO

“Timus has transformed the way our clients work remotely. Previously, remote users had to connect through two separate VPN solutions to access the resources they needed to perform their jobs. Timus resolved this challenge seamlessly.”

Kyle S.Senior System Engineer

“Timus’s responsiveness and willingness to go above and beyond have made them a valuable vendor for us.

They demonstrated a level of transparency and engagement that made us feel confident in their solution.”

Dustin C.Chief Technology Officer

“The flexibility of having a smaller, more personal company was key for us; we had the opportunity to have direct involvement with assistance in deployment.

The most impactful change is that we’re finally able to stop those attacks... and ensure their data is secure.”

Jay E.Director of Technology

“Timus just works. The user-level licensing is a huge win for us, allowing multi-device access without extra cost, and the gateway is both fast and affordable. I use it daily from New Zealand to Australia without any issues—it’s become my go-to solution for secure, seamless access.”

Barry T.Security Manager

“We chose Timus because it was simple to deploy and just works. No headaches, no complexity.”

Matt T.Founder and CEO

“We were pleasantly surprised how MSP-friendly Timus is as a company in terms of the solution, support and simple pricing - and it works. So it kind of ticks all the boxes for me.”

Ian M.Engineering Manager

“Timus has been a great addition to our stack. We use it to provide remote access for clients into RDP environments, and we also use the Timus gateway to lock down SaaS access to only the Timus gateway IP. The management portal is multi tenant and gives our techs strong granular control. New client rollout is simple, fast, and easy to manage through policies in the portal. Support has also been very responsive and helped us architect the right solution for each client.”

Alex B.Owner

“The staff at Timus is amazing! Onboarding was a cinch & they were willing to help every step of the way. Before the onboarding process, we went through a meeting discussing the needs for our clients & the highly knowledgeable staff offered suggestions on how to configure Timus to meet our client needs. Their support staff is extremely cordial, helpful & responsive. I have raised multiple tickets over small, simple things like, "where can I do/find xyz?" & I receive a response the same day, always. I highly recommend anyone looking for a VPN/SASE Solution to give Timus a try; you won't be disappointed.”

Chase K.Systems Engineer

Seamless Protection and Reduced Attack Surface with Timus SASE

Our overall experience with Timus SASE has been extremely positive. It’s straightforward to deploy and delivers key features—always-on VPN, Secure Web Gateway, and Zero Trust Network Access—without overwhelming complexity. By routing traffic through a single gateway, we’ve significantly reduced our clients’ attack surface and introduced tighter control over internet access. While there’s room for more granular web filtering and SSL interception options, Timus SASE continues to be a pivotal, highly reliable component of our cybersecurity stack.”

Greg C.Owner

“Timus helps us solve several problems for our customers. Having a static IP that stays the same for users no matter where they are is stellar for accessing services limited by IP address. We can also control access per user or group instead of relying on traditional VPN policies that are much more global. Once you understand the technology, installation and day to day use are simple. We’re able to get clients set up quickly, and their support has been stellar, even producing a beta version of the client agent for testing when we had an issue.”

Sean G.Owner

“I had been looking for a SASE solution to replace traditional SSL VPN. Before I could make the switch, our current SSL VPN provider was compromised, so I immediately shut down SSL VPN services and contacted Timus for accelerated onboarding. The urgency and care from their team were incredible. We were onboarded and had our first client fully deployed within a few hours. Ali spent hours helping us get set up, troubleshoot issues, and get our clients back to a secure remote connection so they could keep working.”

Shane E.Chief Technology Officer

“It just works. Timus helps us set everything up, and their team has even joined customer demos to help explain the solution. Their support is quick and helpful. Customers love that once Timus is installed and configured, they don’t have to click anything extra or wonder what to do when remote access stops working. It has significantly reduced support tickets for remote access and reduced false positives from security tools for cloud resources.”

Jason H.Owner

The Metrics MSPs Run On

Number Icon 1
30
Fewer tickets
Number Icon 2
70
Reduction in TCO
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100
Total Control

“I almost forget about Timus because it just operates in the background, it works well, no issues.”

Kevin N.CEO

“After trying a few other products, Timus has stood out as an effective SASE solution, allowing us to harden our Microsoft 365 and SaaS web applications using IP restrictions for our remote and distributed workforce.”

Chris H.CTO

“Timus makes our secure access seamless. Once it’s set up, you don’t have to think about it—it just works.”

Paul S.Partner

“Timus has been a fantastic addition to our stack. It greatly simplified how we solved secure remote access. After the normal initial configuration struggles to get everything dialed in, it has been very reliable and consistent. During those initial struggles, the support team was fantastic, always making time to help me figure out what I did wrong, and even jumping on a Google Meet call so I could share my screen and they could walk me through getting things configured correctly for my exact use case.”

Robert S.IT Manager

“As an MSSP, we could use anything internally, and we use Timus. We could offer anything to our 300 MSP clients and their customers. We offer Timus. Enough said.”

Jason W.Founder

“Great group of folks that are very dedicated to listening to the feedback of their MSP partners. Product is being constantly improved with features and updates that are useful and relevant to the MSP space. Price point is extremely competitive and much lower than most competitors for similar features.”

Luke B.Director of Technology

“With Timus, our team stays protected without even thinking about it. It’s reliable, seamless, and exactly what we needed.”

Brian D.VP of IT Services

“We’ve been extremely impressed with Timus. The uptime has been rock solid, and the initial setup was remarkably easy. We use Timus internally, and it has significantly improved our technicians’ productivity in the field. They can work securely without relying on traditional VPNs, which has made their workflow smoother while improving our overall security posture. We’re now preparing to deploy Timus to our first client moving to a fully remote workforce, and we’re confident it will deliver the same reliability and ease of use.”

Adam H.VP of Operations

“Our overall experience with Timus as both a product and a technology partner has been excellent. The product is ridiculously easy to configure and maintain. New updates are released frequently, and the team behind the product really enables MSPs to be successful.”

Brian D.VP of Technology

“Timus allowed us to slim our stack down from several tools with separate management dashboards into one platform built with multi tenant MSP management in mind. At the same time, it helped us improve our security posture and create an end to end solution that keeps us and our clients safer.”

Ben B.IT Specialist

“We reviewed other SASE and ZTNA solutions, and nothing came close to the power and affordability of Timus SASE. The upcoming ZTNA additions will give us more granular control over how and when users can access resources. Support and onboarding have been fantastic, and the product is very easy to use. Overall, we love it.”

Matt C.Cybersecurity Manager

“We've tried many and landed on Timus. Compared to competitors, their support has been amazing. It's been fantastic for a lot of the use cases we needed it for; they have solid ZTNA, and we also like using their API to export the logs every 30 days for our clients that need longer logs.”

Reddit

“We are moving from competitor to Timus. Timus has improved over the past 2 years since our original trial.
Competitor was good, but charges extra for “secure” DNS filtering.”

Reddit

“Timus has been great for us. Been using them for about a year and a half. Steady product development, great responsive team. Have about 400 seats with them, and we use them internally too, of course”

Reddit

Recognized Across the MSP Channel

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